Tabnam revolutionizes the way you collect and analyze customer feedback. Instead of traditional feedback surveys which often yield low response rates, Tabnam uses AI to initiate friendly, conversational engagements with customers on platforms they frequently use. This not only increases feedback submission rates but also offers richer, actionable insights.
Tabnam Key Features
- Conversational Feedback Collection: Tabnam replaces generic feedback surveys with a conversational AI bot, facilitating natural, friendly feedback sessions over text message, WhatsApp, and more.
- Higher Submission Rates: Achieve a whopping 35%+ feedback submission rate, a significant upgrade from the usual <1% seen in conventional feedback forms.
- Aggregate Feedback: Combine and assess feedback from hundreds of sources, ensuring you don’t miss out on any valuable customer insights.
- Instant Actionable Insights: With its robust AI, get immediate, actionable insights from the feedback in seconds. No more wading through endless data!
- Prioritize Customer Concerns: The AI smartly extracts and prioritizes customer complaints by the frequency of mentions, enabling businesses to address the most pressing issues first.
- Custom Queries: Pose specific questions about your customers to the AI and receive concise answers, complemented by direct customer quotes.
- Flexible Analysis Suite: Dive deep into any topic of interest. Simply key in your query, and Tabnam’s AI will provide you with comprehensive insights grounded in customer feedback.
Tabnam Pricing Plans
- Free Plan: Tabnam is currently offering its services for free, making it a fantastic deal for businesses looking to up their feedback game without additional expenses.
Tabnam Alternatives
- RhetorAI: An AI-driven platform for achieving faster product-market fit through user interviews.
- Holler: A tool specializing in survey analysis and feedback collection.
Conclusion
Tabnam is a game-changer in the feedback collection domain. By leveraging AI, it ensures businesses capture more genuine, actionable feedback, bridging the gap between customers and businesses. If you’re seeking to understand your customers better and enhance their experience, Tabnam is the tool to consider.