Hubble AI is a powerful tool designed to help you uncover and continuously gather contextual user experience insights from your users. With features like qualitative in-product research, real-time user interviews, and customizable messaging.
Hubble AI aims to solve the problem of measuring and enhancing contextual user experience in a scalable and efficient manner. In this review, we will explore the key features of Hubble AI, provide alternatives, discuss the pricing plans, and draw a conclusion based on its performance.
Features of Hubble AI
- Continuous Feedback: Hubble AI allows you to gather contextual feedback from your users through its library of customized tooltips, modals, and popovers. This enables you to launch qualitative in-product research in minutes and receive continuous feedback from real customers.
- Easy Integration: You can embed Hubble’s SDK into your app effortlessly, enabling anyone on your team to create and share no-code in-product survey modals directly with users.
- Triggered Messages: Hubble AI allows you to set up messages that are triggered by specific user actions, such as cart abandonment or visiting a particular page on your website. This feature helps you engage with users at the right moment and gather valuable insights.
- Targeted User Engagement: With configuration settings, Hubble AI enables you to track user behavior and engagement, providing you with insights to target your messages more effectively.
Alternative Tools
- UserTesting: UserTesting is a popular alternative to Hubble AI, offering a platform for remote user research and testing. It provides video recordings of user interactions, user interviews, and a range of testing options.
- Hotjar: Hotjar is another tool that offers user experience insights through features like heatmaps, session recordings, and feedback polls. It provides a comprehensive view of user behavior on your website or app.
- Lookback: Lookback is a user research platform that offers remote user testing and usability studies. It provides tools for screen sharing, video recordings, and note-taking during user sessions.
Price
- Free Plan:
- 10 cumulative studies
- Up to 10 unmoderated testing responses
- Up to 10 responses per in-product survey
- Figma integration & tester management
- Professional Plan: $75/month (with annual plan) or $95/month
- Unlimited number of studies
- Up to 100 unmoderated testing responses per month
- Up to 100 in-product survey responses per month
- 2 seats
- Figma integration & tester management
- Custom Plan (Organization): Contact Hubble AI for details
- Unlimited number of studies
- Custom number of unmoderated study and in-product responses
- Support for user identification and event tracking
- Custom number of seats
- Figma integration & tester management
Conclusion
Hubble AI provides a comprehensive solution for gathering contextual user experience insights. Its features, such as continuous feedback, easy integration, triggered messages, and targeted user engagement, make it a valuable tool for enhancing the user experience.
While there are alternative tools available, Hubble AI stands out with its focus on in-product research and the ability to collect qualitative data directly from real customers. The pricing plans offer flexibility, catering to different user needs and team sizes.
Overall, Hubble AI is a recommended choice for teams looking to elevate their qualitative user research and make data-driven decisions to improve their product.
