CallZen

CallZen

CallZen

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CallZen.AI is an AI-driven contact center intelligence platform that aims to transform contact center operations. It offers several key features, including AI-powered analytics, sentiment analysis, compliance audits, agent performance management, custom reports and analytics, and integrations with enterprise CRM systems and emails.With the AI-Insights & Key Moment Identification feature, CallZen allows users to automatically track critical talking points and sentiments in all customer calls.

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